Police stations in Noida are all set to lodge FIRs via WhatsApp. The move comes after several complaints were made that the city police doesn’t pay heed to petty crimes such as snatching, vehicle theft, and purse and mobile theft. The move is expected to rule out police resistance while lodging FIRs.
An online FIR facility was first started some time back. Now lodging FIRs via WhatsApp takes it a step forward.
The complaint can either directly be typed in as a message on WhatsApp or a photograph of the handwritten copy of the complaint sent as an image. The complainant must also mention the time and date of the incident, the location, his or her full name, the police station, the district, his or her nationality, their mobile number, email ID and Aadhar number. Foreign nationals will also have to attach photographs of the first and last pages of their passports.
The number 9454401003 has been released on behalf of the police for lodging an FIR via WhatsApp. Complainants can also call 0522-2334340 and 4943707 to learn the status of their complaints.
The complainant will be informed within 24 hours of lodging the FIR about the status of the complaint. The complainant is required to send a valid ID proof along with the complaint.
Complaints made via WhatsApp will be received at the technical office in Lucknow and not at the district-level office. The complaints will then be transferred to the relevant police station and a report will reach the Lucknow office.
Luv Kumar, senior superintendent of police, Gautam Budh Nagar, said that the service has already started at the district level and complaints are being sent to relevant police stations from Lucknow.